- Hotel Cleaning Tips
Cleaning commercial spaces in your own hospitality business or for a client involves exceeding the public’s expectations. Additionally, you’ll need to keep these services as cost-effective as possible. Meeting both of those objectives can create unique challenges. In addressing those challenges, innovative ideas can help you deliver modern commercial cleaning services.
Let’s take a look at some common hotel cleaning challenges and what you can do to overcome them.
Rising Labor Costs
One of the most consistent and common hotel cleaning challenges involves inflation and rising operating costs. In particular, increased wages for employees and supervisors erode the profit margins for all cleaning services and businesses.
Equipping your employees with tablets and installing software management systems can reduce the need for supervisors for your business. Instead, you can track your cleaning team’s progress and individual activities through software applications.
With management software, employees can record their timesheet information, job site activities, and other essential information. You can use free or low-cost cleaning solutions, such as GPS tracking, to reduce the need for on-site supervisors, biometric data, or other more costly tools.
Keeping Employee Morale and Engagement High
You’ll find that employee retention is another one of the more common hotel cleaning challenges you’ll face. This becomes especially costly when you train an employee, only to have them quit a short time later. Retention problems are often the result of low employee morale and infrequent engagement with the company.
You’ll succeed more in keeping good employees when you increase engagement positively. Make it possible for your staff to access any necessary information via a smartphone or tablet. This might include providing training applications, Safety Data Sheets (SDSs), and company information on a digital platform.
Enable each employee to receive feedback from management or clients as well. You can improve employee retention by up to 35% when you provide positive feedback regularly.
Improving Your Quality of Service
Another common challenge involves the ability to improve customer satisfaction. Unless you receive a specific complaint, it’s hard to determine how your client or customer feels about the quality of service your team provides.
Address this concern by installing a customer dashboard where people can provide ratings and feedback. You can also encourage customers to leave reviews on third-party sites like social media websites. Once you begin collecting and reviewing this data, you’ll know how to improve your business to better meet your customers’ needs and expectations.
Solve All of Your Cleaning Challenges With Superior Service
You can effectively elevate your business by approaching these obstacles with innovative solutions. And Hotel Cleaning Services can support that journey.
Our team of highly skilled cleaning specialists is ready to exceed your expectations. Contact us today!